faqs

Answers to common questions before you order.
If you need more help, email us at support@chicblooms.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24-48 hours!

Orders & Shipping

We accept PayPal, major credit cards (Visa, MasterCard, American Express, Discover, UnionPay), Shop Pay, Apple Pay, and Google Pay. Please note that depending on the device you use, not all payment methods may be shown at checkout.

If you need to cancel or change your order, please contact us as soon as possible with your order number. We will do our best to accommodate your request before the order is processed or shipped. Once an order has been shipped, it may no longer be possible to make changes.

We currently ship to the United States, United Kingdom, Canada, Australia, Germany, France, Italy, Spain, Ireland, and the Netherlands.

Shipping times vary by destination. Standard shipping typically takes 7–14 business days, while express shipping takes 3–9 business days depending on the country. Please note that orders may require a processing period of 1–3 days before shipment.

Once your order has shipped, we will send you a shipping confirmation email with tracking information when available. You can also use our Track My Order page to check your order status.

We offer a 30-day return policy. Items must be unworn or unused and returned in their original condition with tags and packaging. Please contact us before sending a return.

If you have any questions about your order, products, shipping, returns, or exchanges, please contact us at support@chicblooms.com. Our customer service team will respond as soon as possible.

Unable to find satisfactory answers ? Contact Support